Front Desk Receptionist - Luxury Skincare Clinic

Join Remedy Skintech, Inc. as our Front Desk Receptionist and become the welcoming face of our premium skincare brand in the heart of Canggu, Bali. This is more than just a receptionist role—it’s an opportunity to immerse yourself in the world of luxury skincare while providing exceptional service to our clients and guests. Our clinic is a sanctuary for beauty enthusiasts, and we’re looking for someone who can embody the essence of our brand—elegance, professionalism, and a genuine passion for skincare.

As our Front Desk Receptionist, you’ll be the first point of contact for our clients, ensuring a seamless and delightful experience from the moment they walk through our doors. You’ll manage appointments, handle inquiries, and coordinate with our team of expert dermatologists and aestheticians. This role is ideal for someone who thrives in a dynamic environment, enjoys interacting with people, and has a keen eye for detail. You’ll be using our in-house scheduling software, RemedyBook, to manage appointments efficiently, and our customer relationship management system, CRM+, to keep track of client preferences and histories.

📋 Tanggung Jawab Pekerjaan

• Greet and welcome clients with a warm and professional demeanor, ensuring they feel valued and at home.
• Manage appointments using RemedyBook, coordinating with our team to ensure timely and efficient service delivery.
• Handle client inquiries, provide information about our services, and address any concerns promptly and courteously.
• Coordinate with our dermatologists and aestheticians to ensure a smooth flow of clients through the clinic.
• Maintain accurate records of client visits and preferences using CRM+.
• Assist in the organization and maintenance of the front desk area, ensuring it is always presentable and welcoming.
• Handle cash transactions and manage our point-of-sale system, ensuring all financial transactions are accurate and up-to-date.
• Stay up-to-date with our brand’s values and offerings, and be able to communicate this knowledge to clients and team members.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front desk or receptionist role, preferably in a luxury or high-end service environment.
• Excellent communication and interpersonal skills, with the ability to build rapport with a diverse range of clients.
• Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.
• Familiarity with scheduling software and CRM systems is a plus.
• Professional and polished demeanor, with a genuine passion for skincare and a commitment to providing exceptional customer service.
• Fluency in English is required, with the ability to communicate clearly and professionally in both written and spoken English.
• Basic computer skills, including proficiency in Microsoft Office Suite.
• Ability to work well in a team and contribute to a positive, collaborative work environment.

🛠️ Keahlian

Lowongan Terkait