Junior F&B Staff - Frontline Customer Service (Makassar)

Join Erajaya as a Junior F&B Staff in our dynamic team at Pasarrebo, Jakarta Raya! This is an exciting opportunity for customer service enthusiasts to deliver exceptional hospitality experiences in a fast-paced retail environment.

Erajaya is a leading retail company in Indonesia, known for its commitment to quality and customer satisfaction. As a Junior F&B Staff, you will be at the forefront of providing excellent customer service, ensuring that every interaction with our customers is memorable and positive.

In this role, you will be responsible for assisting customers with their food and beverage needs, processing transactions, and ensuring a smooth and efficient shopping experience. You will work closely with our team to maintain high standards of service and contribute to the overall success of our retail operations.

📋 Tanggung Jawab Pekerjaan

• Assist customers with their food and beverage needs, ensuring they receive the best possible service.
• Process transactions accurately and efficiently using our point-of-sale system.
• Maintain a clean and organized work area, including restocking shelves and ensuring all products are displayed properly.
• Provide information about products, promotions, and store policies to customers.
• Handle customer complaints and concerns professionally and promptly.
• Work collaboratively with team members to achieve daily and weekly sales targets.
• Adhere to company policies and procedures, including health and safety regulations.
• Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum 1 year of experience in a customer service or retail environment.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.
• Strong organizational and time management skills.
• Familiarity with basic computer skills, including the use of point-of-sale systems.
• Ability to stand for long periods of time and lift up to 20 pounds.
• Professional demeanor and a customer-focused attitude.

🛠️ Keahlian

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