Administrative and Customer Service Specialist

Join Scalp Center Hair Regrowth as an Administrative and Customer Service Specialist and become a key player in delivering exceptional service and operational efficiency. This role offers a unique opportunity to blend administrative expertise with customer-centric service in the vibrant city of Denpasar. As part of our team, you'll manage daily operations, handle customer inquiries, and ensure smooth business processes.

At Scalp Center Hair Regrowth, we are dedicated to helping people regrow their hair naturally. Our state-of-the-art clinic in Denpasar offers a range of treatments using the latest technologies and evidence-based approaches. We are looking for a proactive and detail-oriented professional to join our team and contribute to our mission of hair regrowth and patient satisfaction.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain administrative tasks including appointment scheduling, patient records, and billing.
• Provide exceptional customer service by handling inquiries, resolving issues, and ensuring patient satisfaction.
• Coordinate with healthcare professionals to ensure seamless patient care and treatment processes.
• Assist in inventory management and procurement to maintain clinic supplies.
• Prepare and distribute reports to management and staff.
• Ensure compliance with clinic policies and procedures.
• Assist in organizing and participating in team meetings and training sessions.
• Support marketing efforts by promoting clinic services and new treatments.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Administrative Science, or related field.
• Minimum 2 years of experience in administrative or customer service roles in a healthcare or service-oriented environment.
• Proven ability to manage multiple tasks and prioritize workload.
• Excellent communication and interpersonal skills.
• Proficiency in using office software such as Microsoft Office, Google Workspace, or similar.
• Familiarity with healthcare terminology and practices.
• Ability to work in a fast-paced, high-pressure environment.
• Strong attention to detail and organizational skills.

🛠️ Keahlian

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